Shipping Policy
All items will be shipped within 24 to 72 hours of payment confirmation. If an item is no longer available due to a previous sale, we will notify you immediately. Please remember each Cross is a one of a kind. All items are shipped USPS Priority Mail, insured. However, I can also ship UPS if you prefer. Just let me know at checkout time in special instruction box.
100% Satisfaction Guarantee Return Policy
If you aren’t completely satisfied, please return items within 30 days from date of purchase in original condition with all packaging intact, items must be with out damage. We will be happy to exchange your purchase. Returns must be authorized ( please call or email for authorization number) and postmarked within 30 days after purchase. Return shipping is the responsibility of the customer. If there is damage to your order please contact us immediately (within 7days of receipt) to resolve the issue. Please enclose a copy of your original receipt so that we may know how to credit your account. Please ship any returns with sufficient insurance. Cruz Natural will not be responsible for returned items which have been lost in shipping will not issue refunds for lost items.
Privacy Notice
I respect your privacy and do not sell or trade any of your personal information outside Cruz Natural. Your information is protected by an SSL connection so that you information cannot be obtained by a third party. If you have any questions or concerns regarding your personal information or e-mail address please feel free to contact us.
Enter the email address used when you purchased your products, along with your order number, to view your order details.
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